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Through a commitment to our customers,
employees and associates, we will be
recognized as a leader in quality service,
innovation, growth, financial stability, environmental issues and community service.
The management of Interstate operates under the belief that:
 | is the superior characteristic of a product or service that distinguishes it from others in satisfying its intended purpose. |
| is determined by the Customer. |
| is delivered by every employee of the organization. |
Employees deliver
| They have a clear understanding of what is expected of them. |
| They are trained and encouraged to achieve their full potential. |
| They are presented with opportunities to use their natural abilities. |
| They are provided with feedback on their performance and recognized for their accomplishments. |
| They fully realize that what they do makes a difference. |
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